TERMS AND CONDITIONS
1. Introduction
Welcome to ANIMALOZ. By enrolling in our classes or workshops, you agree to the following Terms and Conditions. Please read them carefully.
2. Enrolment
To secure your place, payment is required at the time of enrolment. Additionally, a completed enrolment form must be submitted for new students. This form includes important details such as emergency contacts and relevant medical information to ensure student safety.
3. Fees and Payment
Term Fee: $320 per term, including all materials. Price valid until 31/12/25.
Discounts: Additional discounts, such as sibling offers or seasonal promotions, may be available. Contact us for more details.
Trial Class: A trial class is available. If you choose to continue, the trial class fee, if applicable, can be discounted to the term fee.
Creative Vouchers: Can be used for on-site programs and applied to term fees.
Fee Adjustments: If changes occur to the program, such as additional sessions or extended terms, we will notify you in advance. Adjustments to fees will be communicated clearly and agreed upon before any changes take effect.
Payment Methods: We accept Visa and Mastercard.
4. Cancellations and Refunds
General Policy: Fees are non-refundable, except under specific circumstances outlined below.
COVID-19 Cancellations: If required to withdraw due to COVID-19, provide relevant documentation (e.g., medical certificate, test results).
Withdrawal Before Class: Withdrawal within 7 days before commencement incurs a $25 administration fee. The remaining fee can be transferred to another class or student within 12 months.
Missed Classes: No refunds or make-up sessions for missed classes. Transfer to another class allowed if space permits.
No Shows: No refunds or transfers if you cancel on the day of the class or once the class has started.
5. Student Conduct
Students must respect fellow artists, artwork, and property. Inappropriate behaviour may result in removal from the class.
6. Punctuality
Students are expected to arrive on time and be picked up promptly. Parents or guardians must escort children to and from the school.
7. Privacy and Data Protection
We collect and store personal information as per our Privacy Policy. Your information will not be shared outside of ANIMALOZ without your consent. We comply with relevant data protection laws to ensure your information is secure.
8. Changes to Terms
We may update these Terms and Conditions. Continued use of our services signifies acceptance of any changes.
9. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
11. Acknowledgment and Consent
By completing the enrolment process, you confirm that you have read, understood, and agreed to these Terms and Conditions.